Our medical team member are skilled at treating pain, but their expertise also enables them to diagnose the cause. They are trained in the complexity of pain and will guide each patient through the treatment that is appropriate for their pain. After identifying the source of a patient’s pain condition, a comprehensive multidisciplinary treatment plan is developed to manage and control pain levels including:
“Staff is very loving and caring. It’s one big family but they make you their #1 priority no matter what. You are not just another face to them. They jump right on what the problem is and target that area and they make you target it too. It’s not a one sided choice, we work together.” (JCT)
Our physical therapy staff has expertise in treating chronic pain patients. They have a thorough understanding of the unique problems of chronic pain patients which, oftentimes, require special physical therapy treatment. Our physical therapy staff members:
“The Physical Therapy Departments is the only physical therapy place where I’ve always felt better afterwards rather than worse.” (JE)
Chronic pain can lead to feelings of depression and anxiety. Concerns about the future can contribute to feelings of tension and low mood. Our psychological therapy focuses on helping you to:
“The knowledge to know my body well enough to assess the symptoms and to know how to react/adjust to lessen the pain” (HN)
Patients must be willing to play an active role in order to maximize treatment. Nothing that PMTC has to offer will be as effective without the patients full commitment. Our patients efforts are key to success and they are encouraged to:
“The knowledge to know my body well enough to assess the symptoms and to know how to react/adjust to lessen the pain” (GI)
Our Patient Account Representatives take a positive and proactive approach to patient billing and collection with the goal of receiving payment for services rendered in the most effective, timely and patient-oriented manner. We understand that billing and collection for health can be confusing. Our Patient Account Representatives are here to help guide you through this process. Some services they offer will include verifying your benefits, coverage and estimated out-of-pocket expenses; filing your primary, secondary and tertiary insurance claims; helping you negotiate any pre-authorization or referral processes and answering any questions you may have.
“So very understanding. My PAR has set me up with a plan that is so affordable and convenient that I don’t have to feel overwhelmed.” (JE)
Oftentimes, the patient’s first interaction with Pain Management and Treatment Center will be with our Front Desk Staff. Since this will likely be a lasting impression, we want it to be a positive one. In Patient Satisfaction Surveys, conducted over the past fifteen years, our patients consistently rate the Front Desk staff from above average to excellent in the following categories:
Although, the Front Desk staff capably handles many things throughout the day; patient service is their top priority.
“They are the most beautiful group of women you’ll ever want to run across. They are an important part of this office — they are a part of my family too! ” (VJ)
